CX Strategy & Design in Salt Lake City.
End-to-end customer journeys. Shipped by senior engineers in Salt Lake City, async-first, fixed-price.
IRPR.io ships cx strategy & design work for Salt Lake City teams — engineering-led, async-first, and senior-only. End-to-end customer journeys.
Our design & cx practice has delivered cx strategy & design projects across startups, scale-ups, and enterprise operators. Every engagement is fixed-price, fixed-scope, and ends with a production-grade handoff.
Silicon Slopes - the Salt Lake and Provo metro - is one of the highest-velocity SaaS regions in the country. Qualtrics, Domo, Pluralsight, and Divvy anchor a tight-knit, product-led tech community.
Types of cx strategy & design we ship for Salt Lake City teams.
Design system
Tokens, components, patterns, docs - Figma + code in parallel.
Product redesign
Research, wireframes, high-fidelity UI, engineering handoff.
Mobile UX
End-to-end iOS and Android product design with platform idioms.
Accessibility audit
WCAG 2.2 AA audit with remediation and VPAT delivered.
Research-first discovery
User interviews, JTBD mapping, and design direction.
Enterprise redesign
Dense-information UX made usable - without losing functionality.
CX Strategy & Design for every Salt Lake City business.
Search terms people type, matched to products we've built. Nothing on this list is hypothetical — every category here has shipped code.
Design by product type
Design engagements
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Industries we build cx strategy & design for in Salt Lake City.
Why Salt Lake City is a tech city.
Silicon Slopes - the Salt Lake and Provo metro - is one of the highest-velocity SaaS regions in the country. Qualtrics, Domo, Pluralsight, and Divvy anchor a tight-knit, product-led tech community.
CX Strategy & Design that ships - on Salt Lake City's terms.
Salt Lake City-aware engineering
We know the saas and fintech buyers in Salt Lake City. Our roadmaps reflect what local operators actually ship.
Senior-only delivery
Every cx strategy & design project is led by an engineer who has shipped this work in production. No junior delegation.
Fixed price, fixed scope
You know the budget and timeline before engineering starts. Change orders are priced transparently.
US-aligned async-first
We overlap Salt Lake City work hours for standups, demos, and decisions. No overnight timezone drag.
Compliance by design
HIPAA, SOC 2, PCI, GDPR - baked in at architecture, not bolted on for audit. We've passed first-attempt audits for clients in your industry.
Your code, your IP
Every repo, piece of infrastructure, and document is handed off on day one. No proprietary frameworks, no lock-in.
Idea → Roadmap → Product → Release.
Every engagement runs through the same four-stage pipeline. Predictable by design.
More from Salt Lake City.
Other services we ship in Salt Lake City, and the same cx strategy & design expertise in other US metros.
Other design & cx work we ship in Salt Lake City.
Questions clients ask first.
Your cx strategy & design project in Salt Lake City, shipped.
Book a discovery call with an engineer who has shipped cx strategy & design projects for Salt Lake City teams. 30 minutes, no deck.