Introduction
IRPR ("we," "our," or "us") respects your privacy. This policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using irpr.io you agree to the practices described here.
Information We Collect
Information you give us
We collect information you provide directly to us, including when you:
- Submit a contact form or request a discovery call
- Subscribe to our newsletter or content updates
- Sign a contract or work with us as a client
- Communicate with us via email, phone, or video call
- Apply for a position via our careers process
This may include your name, email, phone number, company, role, project details, and any context you share with us.
Information collected automatically
When you visit irpr.io we automatically collect certain technical information:
- IP address, browser, device, and operating system
- Pages viewed and time spent on each page
- Referring URLs and search terms
- Cookies and similar tracking technologies (see Cookie Policy)
How We Use Your Information
We use collected information to:
- Respond to inquiries and provide proposals
- Deliver, support, and improve our services
- Send you updates, newsletters, or product information you've opted into
- Operate, analyse, and improve irpr.io
- Comply with legal obligations and enforce our terms
- Protect against fraud, abuse, and security risks
Sharing Your Information
We do not sell your personal information. We share information only:
- With service providers who process data on our behalf (hosting, analytics, email, payments) under written contract
- With professional advisors (lawyers, accountants, auditors) under confidentiality obligations
- When required by law, court order, or to protect our rights and the rights of others
- In the context of a business transaction such as a merger, acquisition, or asset sale
All processors we use have signed Data Processing Agreements covering security and data handling.
Data Retention
We keep personal information only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Contact form submissions are retained for up to 24 months. Client engagement records are retained for 7 years for tax and audit purposes. You can request deletion at any time (see Your Rights below).
Security
We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest, access controls, audit logging, and regular security reviews. No system is 100% secure, but we work to protect your information from unauthorised access, disclosure, alteration, or destruction.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to certain processing
- Receive your data in a portable format
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority
To exercise these rights, email privacy@irpr.io. We respond within 30 days.
International Transfers
IRPR operates globally. Your information may be transferred to and processed in countries outside your home country, including the United States. We use Standard Contractual Clauses and equivalent safeguards where required.
Children
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child without verified parental consent, we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on irpr.io. The "Last Updated" date above reflects the most recent revision.
Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
- Email: privacy@irpr.io
- General: hello@irpr.io