AI Agents at IRPR.io are tool-using, multi-step LLM systems that actually do work. Sales research + outreach, support triage + resolution, internal ops automation — the hard 70% that production AI agents are supposed to handle.
Built around a real RAG pipeline.
AI Agents & Workflows · how we actually work.
The work is reliability engineering. Scoping the toolset narrowly so the agent can't go off-rails, wrapping tool calls in retry / timeout / circuit-breaker logic, distinguishing 'I need to ask the user' from 'I should retry', and bounding cost and latency so a runaway loop doesn't bankrupt anyone.
We've built agents that ship. Sales-research agents that personalize outreach without inventing facts. Support agents that resolve tickets without escalating ones they shouldn't. Internal-ops agents that automate the boring 70% of a role and surface the 30% that needs human judgment.
AI products that actually ship — not just demos.
The four layers of a reliable agent.
Simple in theory. Hard in production. We've shipped it.
Agents that ship vs. agents that demo.
- open-ended tool use
- no retry/timeout logic
- free-text tool responses
- no human-in-loop
- no eval harness
- breaks in week two
- narrow, typed tool set
- retry/timeout/circuit-breaker
- structured tool outputs
- HITL for irreversible ops
- golden-set eval harness
- reliable at scale
Agent work at production scale.
Reliability as an engineering problem.
What we ship in this practice.
Sales research + outreach agent
Looks up prospects, drafts personalised first-touch emails, schedules follow-ups. CRM-integrated, eval-tested against real outcomes.
Support resolution agent
Triages incoming tickets, resolves tier-1 issues against docs + knowledge base, hands off to humans with complete context.
Internal ops agent
Monthly reports, onboarding checklists, document formatting, compliance-evidence collection — the boring work that eats a role.
Recruiting coordinator agent
Schedules interviews across calendars, drafts candidate comms, maintains pipeline in ATS. Handles the admin your recruiters shouldn't.
Idea → Roadmap → Product → Release.
Every engagement runs through the same four-stage pipeline. Predictable by design.
Tools we trust.
AI for your context.
Tailored entry points by industry vertical or US metro - each page is hand-tuned with the right keywords, compliance, and case studies.